Our Processes

Your engine for seamless, scalable execution

In complex, fast-moving environments, flawless execution is everything. Stoke’s integrated program managers (IPMs) embed within your organization to provide hands-on leadership across programs, campaigns, and cross-functional initiatives. These experienced professionals are adept at navigating enterprise systems, aligning stakeholders, and accelerating outcomes — all while minimizing disruption and ramp-up time.

Each engagement is built around a tailored delivery model. Your IPM serves as the central point of coordination, ensuring alignment between business objectives, creative output, and campaign performance. Backed by a multidisciplinary team — spanning strategy, content, design, media, analytics, and production — we provide the structure and agility required to meet evolving demands and scale with precision.

Our approach goes beyond traditional project management. With end-to-end oversight, proactive communication, and real-time budget and timeline tracking, Stoke delivers operational rigor and strategic value. We don’t just help you meet deadlines — we help you maximize impact, reduce friction, and drive sustained performance across your marketing ecosystem.

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Meet your IPMs

Sarah Ekins

VP of Operations

Jennie Evans

Senior integrated

program manager,

video manager

Kara Roden

Senior integrated

program manager

Michelle Taylor

Senior integrated

program manager

Silver Tran

senior integrated

program manager

Tirra Lohner

integrated

program manager

Shaun Frost

integrated

program manager

Erin McMillan

program manager

Betsy Ambrose

program manager

The game plan

Our integrated approach delivers full-service campaign management with the structure, visibility, and agility today’s enterprise organizations demand.

1

PROJECT KICKOFF

Every engagement begins with an internal alignment meeting to review the brief and define success. We then meet with your team to confirm timelines, workflows, approval cycles, and scope — ensuring full alignment from day one.

2

WORKBACK PLAN DEVELOPMENT

Your dedicated IPM develops a comprehensive workback schedule with clearly defined milestones and delivery dates, built for transparency and accountability.

3

STRATEGY DEVELOPMENT

Our media and marketing strategists define a roadmap for success — identifying objectives, audiences, risks, and success metrics — to ground execution in a data-informed, results-driven plan.

4

CONTENT CREATION AND PRODUCTION

With strategy in place, our cross-functional teams develop and produce content that meets brand standards, resonates with audiences, and supports campaign goals.

5

STRATEGY EXECUTION

Our activation teams launch and manage the campaign across all channels, with your IPM ensuring timely delivery, stakeholder communication, and risk mitigation at every stage.

6

REPORTING AND ANALYTICS

Throughout and after execution, our analysts track performance using predefined KPIs and benchmarks — delivering actionable insights and comprehensive wrap reports to support continuous improvement.

Find out how our processes and people can work for you.