Year
2019
Type
Social
Client
Adobe
Role
Analytics
“It’s incredible to see how well this web page and social media content performed in terms of sales data. With Stoke, I now have information at my fingertips.”
“Stoke makes it so we can show the actual value of our awareness-driving campaigns. We don’t have to talk about vanity metrics, such as impressions, anymore — now we walk in the door to deal in dollars and cents.”
“Stoke gives us a seat at the executive table [because] we can showcase just how important we are to the sales funnel. That gives us clout that we never had before and helps us justify our budget.”
01 The Results
Content Influences Millions in Sales
$7M in closed deals
$3M in sales pipeline
02 The Challenge
Engagement metrics on social media and web analytics can show the popularity of a marketing campaign, but it’s difficult to tie that success to sales, particularly for a B2B company that sees conversions in offline deals.
The social media team for Adobe Experience Cloud turned to Stoke for help connecting online campaign data with CRM data to show the true ROI of its “Hack the Bracket” social engagement campaign.
03 The Solution
Stoke provided custom consulting along with proprietary data analytics to stitch online visitor IDs to respective CRM accounts. This connection allowed Adobe to see each account that interacted with any “Hack the Bracket” content and assets — whether web pages, blog articles, or paid or organic social media.
Adobe can now see how each piece of content performed and how it contributed to the overall customer journey. One landing page alone was connected to approximately $2 million in pipeline. Having sales data from an awareness campaign was a game-changer for how the social media team’s budget was viewed. Instead of a cost, it became an investment.
